Support
We help with reading, Ink and purchases, your account, bug reports, content and comment reports, rights claims and privacy requests. Check Help first; if that doesn’t solve it, email us.
Email us
- For account questions, write from the email address registered on the account.
- For payments or Ink, include the order (transaction) ID, payment date and device (iOS/Android).
- For content or comment reports, include the series, chapter or post and what the problem is.
- Never send passwords or card numbers.
Refunds are requested through the store you paid with (App Store or Google Play). See the Refund Policy for the rules.
Reporting and blocking
- Report a comment or author-lounge post with the Report option shown next to it.
- Block another reader to stop seeing their comments; you can manage blocked readers in your account settings.
- AI-generated content — episodes, panels, author posts and author-chat replies — can be reported too, with the Report option or by email above.
- Kavy has zero tolerance for objectionable content and abusive users. We review reports within 24 hours and act on them, including removing content and suspending accounts.
See Terms of Service §§4–6 for the full rules.
Guides and policies
- Help · FAQFree chapters, Ink, renting and owning, notifications
- Refund PolicyRefund rules and how to request through the store
- Account deletionHow to delete and what is removed
- Terms of ServiceThe rules for using Kavy
- Privacy PolicyWhat we collect, retention and your rights
- Youth Protection PolicyReporting harmful content and our officer